Theodore P. Stank (Ph.D. The University of Georgia) is Associate Professor of Logistics and Supply Chain Management at Michigan State University. He is co-author of 21st Century Logistics: Making Supply Chain Integration a Reality, Logistical Management and has published numerous articles in the areas of logistics strategy, customer relevance, and internal and external integration in various journals including the Business Horizons, Journal of Business Logistics, Journal of Operations Management, Supply Chain Management Review, and Transportation Journal.
SUPPLY CHAIN COLLABORATION AND LOGISTICAL SERVICE PERFORMANCE
Article first published online: 10 MAY 2011
2001 Council of Supply Chain Management Professionals
Journal of Business Logistics
Volume 22, Issue 1, pages 29–48, Spring 2001
How to Cite
Stank, T. P., Keller, S. B. and Daugherty, P. J. (2001), SUPPLY CHAIN COLLABORATION AND LOGISTICAL SERVICE PERFORMANCE. JOURNAL OF BUSINESS LOGISTICS, 22: 29–48. doi: 10.1002/j.2158-1592.2001.tb00158.x
- Issue published online: 10 MAY 2011
- Article first published online: 10 MAY 2011
Collaboration with external supply chain entities influences increased internal collaboration, which in turn improves service performance. This relationship may be the key to helping managers understand how best to facilitate behavioral change. The implication is that collaborating with customers and suppliers is a first step toward effective collaboration within the firm.