(Ph.D. The University of Oklahoma) is an Assistant Professor of Supply Chain Management at TCU. His prior research has appeared in the Journal of Business Logistics, The International Journal of Logistics Management, Journal of Retailing, and several other leading publications. His current research interests include supply chain networks and strategies, and supply chain security.
INTERORGANIZATIONAL CITIZENSHIP BEHAVIORS: AN EMPIRICAL STUDY
Article first published online: 10 MAY 2011
2008 Council of Supply Chain Management Professionals
Journal of Business Logistics
Volume 29, Issue 2, pages 53–74, Autumn 2008
How to Cite
Autry, C. W., Skinner, L. R. and Lamb, C. W. (2008), INTERORGANIZATIONAL CITIZENSHIP BEHAVIORS: AN EMPIRICAL STUDY. JOURNAL OF BUSINESS LOGISTICS, 29: 53–74. doi: 10.1002/j.2158-1592.2008.tb00087.x
- Issue published online: 10 MAY 2011
- Article first published online: 10 MAY 2011
- Interorganizational citizenship;
- Supply chain relationships;
- Symbiotic relationships
Exchanges among firms operating in supply chains are complex due to relational embeddedness, i.e., the extent to which relationships, rather than economic rationality, govern firm-to-firm interactions. For many years interfirm relationships were assumed to be best managed via coercive tactics. However, for the last two decades much attention has been given in the literature to more relational forms of governance, and recent supply chain research examining relationship nature, magnitude, and type implies the need for an alternative symbiotic explanation for supply chain relationship effectiveness. To address this void in the literature, this article introduces the concept of interorganizational citizenship behaviors (ICB's). Based on a review of literature from multiple business domains, common types of ICB's are identified, and research hypotheses are developed and tested. Future research initiatives and implications for supply chain management practice are also provided.