ANTECEDENTS AND DIMENSIONS OF CUSTOMER PARTNERING BEHAVIOR IN LOGISTICS OUTSOURCING RELATIONSHIPS

Authors

  • Adriana Rossiter Hofer,

    Corresponding author
    1. University of Arkansas
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    • (Ph.D. University of Maryland) is Visiting Assistant Professor in the Department of Marketing and Logistics at the University of Arkansas' Sam M. Walton College of Business. Her primary interests include logistics outsourcing partnerships and supply chain collaboration. Hofer's research has appeared in the Journal of Air Transport Management and several conference proceedings. Prior to pursuing her Ph. D., Hofer worked as a transportation engineering consultant specializing in design, privatization, and highway concessions.

  • A. Michael Knemeyer,

    1. The Ohio State University
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    • (Ph.D. University of Maryland) is an Assistant Professor of Logistics at the Fisher College of Business, The Ohio State University. Michael received a BSBA in Business Logistics and Marketing from John Carroll University and his Ph.D. is from the University of Maryland. Michael's research focuses on logistics outsourcing and supply chain relationships. His work has been accepted for publication in major journals, including Harvard Business Review, California Management Review, Journal of Business Logistics, The International Journal of Logistics Management, Transportation Journal, Journal of Supply Chain Management and International Journal of Physical Distribution and Logistics Management.

  • Martin E. Dresner

    1. University of Maryland
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    • (Ph.D. University of British Columbia) is Professor of Logistics, Business and Public Policy at the University of Maryland. He is Editor of Research in Transportation Economics and Transportation Journal, and is past president of both the Transportation and Public Utilities Group and the Transportation Research Forum. Dresner currently serves as Vice President of the Air Transport Research Society, and sits on the Scientific Committee of the World Conference on Transportation Research.


E-mail: ahofer@walton.uark.edu

Abstract

In order to be successful in today's competitive environment, third-party logistics providers (3PLs) increasingly strive to develop close, mutually beneficial long-term relationships with customers. The current study identifies inter-organizational conditions and firm-specific factors that influence a firm's partnering behavior with its 3PL. A model of the antecedents and dimensions of partnering behavior is developed and tested with a diverse set of relationships between a focal 3PL and members of its customer base.

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