• Timothy J. Pettit Ph.D.,

    Corresponding author
    1. Air Force Institute of Technology
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    • Timothy J. Pettit (Ph.D. The Ohio State University) is an Assistant Professor of Logistics and Supply Chain Management at the Air Force Institute of Technology in Dayton, Ohio, while on active duty as a Lieutenant Colonel in the US Air Force. In addition to his continuing research in commercial and military supply chain resilience, Lieutenant Colonel Pettit teaches Lean Operations Management, Logistics Strategy and Supply Chain Management. His career in the US Air Force includes a breadth of logistics experience serving as an aircraft maintenance officer and a logistics readiness officer, leading F-16, A-10, and F-15 maintenance organizations as well as in-garrison and expeditionary logistics squadrons. Lieutenant Colonel Pettit's breadth of experience has extended overseas as a technical advisor to foreign militaries and later as a headquarters weapon system manager for fighter, cargo, tanker, and special operations aircraft. He has published in the Air Force Journal of Logistics and the Supply Chain and Logistics Journal. Lieutenant Colonel Pettit earned a B.S. from Iowa State University in Aerospace Engineering, MS in Logistics Management from the Air Force Institute of Technology, and Ph.D. in Business Administration from The Ohio State University.

  • Joseph Fiksel Ph.D.,

    1. Ohio State University
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    • Joseph Fiksel (Ph.D. Stanford University) is Executive Director of the Center for Resilience at The Ohio State University, an interdisciplinary research center that is developing a unified approach for modeling risk, resilience, and sustainability in complex systems. As Senior Research Scientist for Integrated Systems Engineering, he engages in collaboration with companies, government agencies, nonprofits, and other research organizations to develop new methods and tools for understanding the interdependence among social, environmental, and economic interests. Joseph is also Principal and Co-Founder of the consulting firm Eco-Nomics LLC, and is an internationally recognized authority on sustainable business practices. He has over 20 years of management consulting experience, specializing in environmental risk management, product stewardship, design for environment, and sustainability. He has published over 70 refereed articles and several books, and is a frequent invited speaker at business and professional conferences. His most recent book, Design for Environment: Creating Eco-Efficient Products and Processes, has been translated into Spanish and distributed worldwide. Joseph holds a B.Sc. from MIT, a Ph.D. in Operations Research from Stanford University, and an advanced degree in applied mathematics from La Sorbonne.

  • Keely L. Croxton Ph.D., MIT

    1. Ohio State University
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    • Keely L. Croxton (Ph.D. MIT) is an Associate Professor of Logistics in the Department of Marketing and Logistics at The Ohio State University. Her research interests are in logistics optimization and supply chain management, and she has been published in the Journal of Business Logistics, Transportation Science, Management Science, and The International Journal of Logistics Management. She has worked in the automotive, paper and packaging, and third-party logistics industries. Dr. Croxton holds a BS in Industrial Engineering from Northwestern University and a Ph.D. in Operations Research from MIT.

E-mail: timothy.pettit@afit.edu


The views expressed in this article are those of the authors and do not necessarily reflect the official policy or position of the Air Force, the Department of Defense, or the U.S. Government.

In a world of turbulent change, resilience is a key competency since even the most carefully designed supply chain is susceptible to unforeseen events. This article presents a new Supply Chain Resilience Framework to help businesses deal with change. The conceptual framework is based on extant literature and refined through a focus group methodology. Our findings suggest that supply chain resilience can be assessed in terms of two dimensions: vulnerabilities and capabilities. The Zone of Resilience is defined as the desired balance between vulnerabilities and capabilities, where it is proposed that firms will be the most profitable in the long term. We identified seven vulnerability factors composed of 40 specific attributes and 14 capability factors from 71 attributes that facilitate the measurement of resilience. The article concludes with managerial implications and recommendations for future research.