We are living in turbulent times. No matter where you look around the globe, the one thing you can count on is uncertainty. And the whole world seems to have caught a case of the jitters. But you can't make good business decisions if you don't stay calm. Coach Bob Glotzhober is an expert at training corporate executives to stay steady during chaotic times. In this article, Coach Bob and coauthor Julie Kowalski share some strategies that work. © 2013 Wiley Periodicals, Inc.