Claim Management
Partnering with technology to reduce OB losses
Article first published online: 23 JUL 2009
DOI: 10.1002/jhrm.5600270406
Copyright © 2007 American Society for Healthcare Risk Management of the American Hospital Association
Additional Information
How to Cite
Smith, L. L. and Berry, D. (2007), Partnering with technology to reduce OB losses. Journal of Healthcare Risk Management, 27: 25–30. doi: 10.1002/jhrm.5600270406
Publication History
- Issue published online: 23 JUL 2009
- Article first published online: 23 JUL 2009
- Abstract
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Abstract
Following a catastrophic birth injury that occurred as a result of deviations from the expected standards of care, the OB Risk Reduction Task Force of a healthcare network identified criteria to transform care at the bedside from theory to practice: 1) protocol-driven, real-time alerts to help healthcare providers meet clinical guidelines; and 2) the ability to produce reliable data to monitor and measure adherence to accepted standards of care. The group selected a technological solution to achieve that end. This case study illustrates how a strong partnership model between healthcare and technology solution providers can achieve much when both parties are focused on the same goals of performance improvement and active risk reduction.

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