Employee silence motives: Investigation of dimensionality and development of measures
Article first published online: 17 SEP 2012
Copyright © 2012 John Wiley & Sons, Ltd.
Journal of Organizational Behavior
Volume 34, Issue 5, pages 671–697, July 2013
How to Cite
Brinsfield, C. T. (2013), Employee silence motives: Investigation of dimensionality and development of measures. J. Organiz. Behav., 34: 671–697. doi: 10.1002/job.1829
- Issue published online: 19 JUN 2013
- Article first published online: 17 SEP 2012
- Manuscript Accepted: 22 AUG 2012
- Manuscript Revised: 1 AUG 2012
- Manuscript Received: 6 JAN 2012
- employee silence;
- organizational silence;
- employee voice
In four studies, I examine the motives for employee silence. In Study 1, I examine open-ended survey responses to determine the nature and scope of silence motives. Study 2 develops measures of these motives and explores their factor structure. Study 3 refines the measures and provides confirmatory evidence of factor structure. Study 4 examines relationships between the new measures and related factors (employee voice, psychological safety, neuroticism, extraversion). Results indicate that six dimensions of silence motives (ineffectual, relational, defensive, diffident, disengaged, and deviant) emerged from the data, which can be reliably measured and provide incremental value for understanding and assessing employee silence. Copyright © 2012 John Wiley & Sons, Ltd.