Decoupling task and relationship conflict: the role of intragroup emotional processing
Article first published online: 6 JUL 2004
Copyright © 2004 John Wiley & Sons, Ltd.
Journal of Organizational Behavior
Volume 25, Issue 5, pages 589–605, August 2004
How to Cite
Yang, J. and Mossholder, K. W. (2004), Decoupling task and relationship conflict: the role of intragroup emotional processing. J. Organiz. Behav., 25: 589–605. doi: 10.1002/job.258
- Issue published online: 6 JUL 2004
- Article first published online: 6 JUL 2004
- Manuscript Accepted: 28 JAN 2004
- Manuscript Received: 17 MAR 2003
The present paper focuses on the role of emotion in intragroup conflict processes. We propose that how group members handle emotion affects intragroup interactions and has implications for task and relationship conflict. Three types of variables—collective emotional intelligence, intragroup relational ties, and conflict-relevant interactional norms—constrain negative emotionality and may determine whether task conflict results in damaging relationship conflict. The moderating influence of these variables is discussed, as are compositional issues associated with measuring them. Copyright © 2004 John Wiley & Sons, Ltd.