This research was supported by Biomedical Sciences Support Grant 5-S07-RR07006–12. The Maslach Burnout Inventory is being published by Consulting Psychologists Press. For more information, write to the publisher at 577 College Avenue, Palo Alto, California 94306, U.S.A.
The measurement of experienced burnout†
Article first published online: 17 SEP 2007
Copyright © 1981 John Wiley & Sons, Ltd.
Journal of Organizational Behavior
Volume 2, Issue 2, pages 99–113, April 1981
How to Cite
Maslach, C. and Jackson, S. E. (1981), The measurement of experienced burnout. J. Organiz. Behav., 2: 99–113. doi: 10.1002/job.4030020205
- Issue published online: 17 SEP 2007
- Article first published online: 17 SEP 2007
- Manuscript Revised: 19 NOV 1980
- Manuscript Received: 28 APR 1980
A scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals. Three subscales emerged from the data analysis: emotional exhaustion, depersonalization, and personal accomplishment. Various psychometric analyses showed that the scale has both high reliability and validity as a measure of burnout.