Models of conflict, negotiation and third party intervention: A review and synthesis
Article first published online: 21 NOV 2006
Copyright © 1992 John Wiley & Sons, Ltd.
Journal of Organizational Behavior
Volume 13, Issue 3, pages 209–252, May 1992
How to Cite
Lewicki, R. J., Weiss, S. E. and Lewin, D. (1992), Models of conflict, negotiation and third party intervention: A review and synthesis. J. Organiz. Behav., 13: 209–252. doi: 10.1002/job.4030130303
- Issue published online: 21 NOV 2006
- Article first published online: 21 NOV 2006
- American Arbitration Association Task Force on Law and Business Schools
From the vast research literature on organizational conflict and conflict resolution, this review identifies 44 major models in the area of conflict, negotiation, and third party processes (e.g. mediation and arbitration). Each of the models is described, categorized as descriptive or normative, and evaluated with respect to empirical support. Discussion of these models surfaces a number of significant, but often implicit assumptions about conflict and its management; insufficient bridging between descriptive and normative endeavors; and an extreme emphasis on model creation over model testing.