Emotional intelligence and individual performance: evidence of direct and moderated effects
Version of Record online: 13 DEC 2006
Copyright © 2006 John Wiley & Sons, Ltd.
Journal of Organizational Behavior
Volume 28, Issue 4, pages 399–421, May 2007
How to Cite
Rode, J. C., Mooney, C. H., Arthaud-Day, M. L., Near, J. P., Baldwin, T. T., Rubin, R. S. and Bommer, W. H. (2007), Emotional intelligence and individual performance: evidence of direct and moderated effects. J. Organiz. Behav., 28: 399–421. doi: 10.1002/job.429
- Issue online: 11 APR 2007
- Version of Record online: 13 DEC 2006
- Manuscript Accepted: 21 SEP 2006
- Manuscript Revised: 9 MAR 2006
- Manuscript Received: 21 FEB 2005
We examined the direct and moderated effects of an ability-based measure of emotional intelligence (MSCEIT© V2.0) on individual performance in a sample of business undergraduates. Controlling for general mental ability and personality, emotional intelligence explained unique incremental variance in performance ratings on only one of two measures of interpersonal effectiveness (public speaking effectiveness). However, the interaction of emotional intelligence with conscientiousness explained unique incremental variance both in public speaking and group behavior effectiveness, as well as academic performance (cumulative GPA). We conclude that the effects of emotional intelligence on performance are more indirect than direct in nature. Individuals must not only have emotional intelligence, but also must be motivated to use it. Copyright © 2006 John Wiley & Sons, Ltd.