The first two authors contributed equally to this paper and the order of authorship was determined via coin flip.
Special Issue Article
Understanding daily citizenship behaviors: A social comparison perspective†
Article first published online: 16 MAR 2011
Copyright © 2011 John Wiley & Sons, Ltd.
Journal of Organizational Behavior
Special Issue: Intra-Individual Processes Linking Work and Employee Well-Being
Volume 32, Issue 4, pages 547–571, May 2011
How to Cite
Spence, J. R., Ferris, D. L., Brown, D. J. and Heller, D. (2011), Understanding daily citizenship behaviors: A social comparison perspective. J. Organiz. Behav., 32: 547–571. doi: 10.1002/job.738
- Issue published online: 18 APR 2011
- Article first published online: 16 MAR 2011
- Manuscript Revised: 22 NOV 2010
- Manuscript Accepted: 22 NOV 2010
- Manuscript Received: 14 AUG 2009
- belief in a just world;
- intraindividual processes;
- organizational citizenship behavior;
- social comparisons
Research that has sought to understand why employees engage in organizational citizenship behaviors (OCB) has concentrated on between-person variables, typically ignoring intraindividual influences. Accordingly, we know much about who engages in OCB, in general, but know relatively little regarding under what circumstances people engage in OCB. By integrating social comparison with affective events and just-world theories, we propose and test a dynamic model wherein directional social comparisons are expected to have direct (automatic-motivational) and indirect (affective) intraindividual effects on OCB. The hypotheses were tested using multilevel modeling on 1076 observations from 99 participants that were collected via an interval-contingent experience sampling methodology. The results provide support for the hypotheses that social comparisons are related to OCB through positive affect and the direct effects of social comparisons on OCB are moderated by beliefs in a just world. Theoretical and practical implications are discussed. Copyright © 2011 John Wiley & Sons, Ltd.