You cannot leave it at the office: Spillover and crossover of coworker incivility
Article first published online: 10 AUG 2011
Copyright © 2011 John Wiley & Sons, Ltd.
Journal of Organizational Behavior
Volume 33, Issue 4, pages 571–588, May 2012
How to Cite
Ferguson, M. (2012), You cannot leave it at the office: Spillover and crossover of coworker incivility. J. Organiz. Behav., 33: 571–588. doi: 10.1002/job.774
- Issue published online: 15 MAR 2012
- Article first published online: 10 AUG 2011
- Manuscript Accepted: 17 JUN 2011
- Manuscript Revised: 9 JUN 2011
- Manuscript Received: 3 SEP 2010
This study examines the spillover and crossover effects of a specific chronic stressor, coworker incivility, on target marital satisfaction, partner marital satisfaction, and partner family-to-work conflict and on how the transmission of stress from the workplace to the family domain (as perceived by the target's partner) mediates these relationships. Using a matched data set of 190 job incumbents and their partners, the findings reveal that coworker incivility demonstrates both spillover and crossover effects on these outcomes important to the family. Evidence indicates that incivility targets do not leave the stress of incivility at work but instead bring it home to the family domain where it influences relationships with and outcomes of their partners. Implications of these findings and avenues for future research are discussed. Copyright © 2011 John Wiley & Sons, Ltd.