A partnered approach to QA increases efficiency through early problem detection
Article first published online: 4 APR 2012
© 2012 Wiley Periodicals, Inc.
Global Business and Organizational Excellence
Volume 31, Issue 4, pages 28–37, May/June 2012
How to Cite
Rubin, E. N. (2012), A partnered approach to QA increases efficiency through early problem detection. Glob. Bus. Org. Exc., 31: 28–37. doi: 10.1002/joe.21431
- Issue published online: 4 APR 2012
- Article first published online: 4 APR 2012
Over the years, organizational leaders have employed a variety of process and product quality assurance (PPQA) programs to reduce costs and improve the quality of their operations. Each has its advantages and disadvantages. A new approach, partnering, combines the best of these strategies to increase organizational effectiveness while enabling flexibility. As one software unit at a defense contractor discovered, the strength of this technique lies in its emphasis on encouraging personnel to detect problems early in a process or product life cycle, when they can be most easily addressed. © 2012 Wiley Periodicals, Inc.