Laura M. Chapman, MA, is an educational consultant, author, and facilitator in equality and diversity, with great experience in the development of inclusive practice in education, leadership and management, and learning. She may be reached at firstname.lastname@example.org.
Respectful Language: How Dialogue Supports Moral Development of Leaders and Respectful Culture
Article first published online: 13 FEB 2013
Copyright © 2013 Bridgepoint Education, Inc. and Wiley Periodicals, Inc.
Journal of Psychological Issues in Organizational Culture
Volume 3, Issue 4, pages 78–95, January 2013
How to Cite
Chapman, L. M. (2013), Respectful Language: How Dialogue Supports Moral Development of Leaders and Respectful Culture. J of Psych Issues in Org Culture, 3: 78–95. doi: 10.1002/jpoc.21070
- Issue published online: 13 FEB 2013
- Article first published online: 13 FEB 2013
This article outlines key ideas from a small-scale piece of research undertaken as a study for a dissertation into language use in learning organizations. The inquiry focuses on how language use may be used in reflection when understood as ethical leadership action. Anecdotal evidence suggested that an eye on the bottom line and a compliance approach imposed by legislation during a period of recession had a negative effect on dialogue, with exchanges being less courteous and less generous during daily dealings. The aim of this study was to find out what professionals working in the field of learning and development understand the term respectful language to mean. The study explored theories based on reflection and drawn on experience. It modeled ethical practice by way of presenting the ideas of a diverse community of practice. The findings are presented as an interpretation based on rich narratives, which practitioners may find useful to aid their dialogue in a tough economic climate.