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Examining the Effects of Tourism Impacts on Satisfaction with Tourism between Native and Non-native Residents

Authors

  • Hui ‘Jimmy’ Xie,

    Corresponding author
    1. Department of Recreation and Tourism Management, California State University, Northridge, Northridge, CA, USA
    • Correspondence to: Hui ‘Jimmy’ Xie, Assistant Professor, Department of Recreation and Tourism Management, California State University, Northridge, 18111 Nordhoff Street, Northridge, CA 91330-8269, USA.

      E-mail: jimmy.xie@csun.edu

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  • Jigang Bao,

    1. School of Tourism Management, Sun Yat-Sen University, Guangzhou, China
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  • Deborah L. Kerstetter

    1. Department of Recreation, Park, and Tourism Management, The Pennsylvania State University, University Park, PA, USA
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SUMMARY

By using a sample of residents in Huangshan, China, this study examined whether tourism impacts affect the overall satisfaction of native and non-native residents in different ways. Results of multiple-group analysis revealed significant differences between the two groups regarding the effects of environmental degradation and loss of traditions and norms. Specifically, environmental degradation negatively affects non-native residents' satisfaction but does not affect native residents' satisfaction. Loss of traditions and norms has a negative effect on native residents' satisfaction but has a positive effect on non-native residents' satisfaction. Theoretical and practical implications are discussed. Copyright © 2012 John Wiley & Sons, Ltd.

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