Long live bureaucracy!
Version of Record online: 22 JUN 2012
© 2012 by The Frances Hesselbein Leadership Institute
Leader to Leader
Volume 2012, Issue 65, pages 57–62, Summer 2012
How to Cite
Feser, C. (2012), Long live bureaucracy!. Leader to Leader, 2012: 57–62. doi: 10.1002/ltl.20037
- Issue online: 22 JUN 2012
- Version of Record online: 22 JUN 2012
- Cited By
In determining the right structure for an organization and for it to operate most effectively and efficiently, Feser says we need to develop “a more nuanced and articulated perspective on hierarchies.” The latter can help organizations (especially large ones) to organize the work of many people while implementing the firm's strategy. Using examples from such companies as Toyota, Nestlé and Whole Foods, he says effective and adaptive organizations display three key principles: prioritizing an organization's objectives and scope; creating self-managed performance cells; and building on standards set in such areas as finance, human resources, and information technology.