Psychology & Marketing

Cover image for Vol. 31 Issue 7

Special Issue: Retail Atmospherics and In-Store Nonverbal Cues

July 2014

Volume 31, Issue 7

Pages 469–561

Issue edited by: Dhruv Grewal, Anne L. Roggeveen, Nancy M. Puccinelli, Charles Spence

  1. Research Articles

    1. Top of page
    2. Research Articles
    1. Retail Atmospherics and In-Store Nonverbal Cues: An Introduction (pages 469–471)

      Dhruv Grewal, Anne L. Roggeveen, Nancy M. Puccinelli and Charles Spence

      Version of Record online: 9 JUN 2014 | DOI: 10.1002/mar.20708

    2. Store Atmospherics: A Multisensory Perspective (pages 472–488)

      Charles Spence, Nancy M. Puccinelli, Dhruv Grewal and Anne L. Roggeveen

      Version of Record online: 9 JUN 2014 | DOI: 10.1002/mar.20709

    3. It Takes Just 120 Seconds: Predicting Satisfaction in Technical Support Calls (pages 500–508)

      Judith A. Hall, Phil Verghis, William Stockton and Jin X. Goh

      Version of Record online: 9 JUN 2014 | DOI: 10.1002/mar.20711

    4. The Effect of Voice Quality on Ad Efficacy (pages 509–517)

      Hillary J. D. Wiener and Tanya L. Chartrand

      Version of Record online: 9 JUN 2014 | DOI: 10.1002/mar.20712

    5. Emotional Ability and Nonverbal Communication (pages 526–538)

      Blair Kidwell and Jonathan Hasford

      Version of Record online: 9 JUN 2014 | DOI: 10.1002/mar.20714

    6. Attractive Chameleons Sell: The Mimicry-Attractiveness Link (pages 549–561)

      Wojciech Kulesza, Zofia Szypowska, Matthew S. Jarman and Dariusz Dolinski

      Version of Record online: 9 JUN 2014 | DOI: 10.1002/mar.20716

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