SEARCH

SEARCH BY CITATION

REFERENCES

  • Ambre, J., Guard, J. R., Perveiler, F. M., Renner, J., & Rippen, H. (1997). Criteria for assessing the quality of health information on the Internet. Retrieved from http://www.mlanet.org/tech_is/meb/criteria.pdf
  • Bibel, A. (2008). Public libraries and health literacy. In M. Kars, L. Baker, & F. Wilson (Eds.), The Medical Library Association guide to health literacy (pp. 197208). New York, NY: Neal-Schuman.
  • Eysenbach, G., Powell, J., Kuss, O., & Sa, E. (2002). Empirical studies assessing the quality of health information for consumers on the world wide web: a systematic review. Journal of the American Medical Association, 287, 6912700. doi:10.1001/jama.287.20.2691
  • Fox, S. & Jones, S. (2009). The social life of health information (Report). Washington, DC: Pew Internet and American Life Project. Retrieved from http://www.pewinternet.Org/∼/media/Files/Reports/2009/PIP_Health_2009.pdf
  • Gazan, R. (2011). Social Q&A. Journal of the American Society for Information Science and Technology, 62, 23012312. doi:10.1002/asi.21562
  • Gillaspy, M. L. (2005). Factors affecting the provision of consumer health information in public libraries: The last five years. Library Trends, 53, 480495.
  • Harris, R., Henwood, F., Marshall, A., & Burdett, S. (2010). “I'm not sure if that's what their job is”: Consumer health information and emerging “healthwork” roles in the public library. REFERENCE and User Services Quarterly, 49, 239252.
  • Harper, F. M., Raban, D., Rafaeli, S., & Konstan, J. A. (2008). Predictors of answer quality in online Q&A sites. Proceedings of the 26th annual SIGCHI conference on human factors in computing systems (CHI '08, Florence, Italy) (pp. 865874). New York, NY: ACM. doi:10.1145/1357054.1357191
  • Health on the Net Foundation. (1997). HON code on conduct (HONCode) for medical and health Websites (version 1.6). Retrieved from http://www.hon.ch/HONcode/Conduct.html
  • Hitwise. (2008). U.S. visits to question and answer websites increased 118 percent year-over-year Retrieved from http://www.hitwise.com/news/us200803.html
  • Kim, S. (2010). Questioners' credibility judgments of answers in a social question and answer site. Information Research, 15(5). Retrieved from http://informationr.net/ir/15-2/paper432.html
  • Kim, S., Oh, J. S., & Oh, S. (2007). Best-answer selection criteria in a social Q&A site from the user oriented perspective. In A. Grove (Ed.), Proceedings of the 70th Annual Meeting of the American Society for Information Science and Technology: Joining Research and Practice: Social Computing and Information Science. Silver Spring, MD: ASIST. doi:10.1002/meet.1450440256
  • Kim, S., & Oh, S. (2009). Users' relevance criteria for evaluating answers in a social Q&A site. Journal of the American Society for information Science and Technology, 60, 716727. doi:10.1002/asi.21026
  • Kim, S., Oh, S., & Oh, J. S. (2009). Evaluating health answers in a social Q&A site. In A. Grove (Ed.), Proceedings of the American Society for Information Science and Technology (Vol. 45). Silver Spring, MD: ASIST. doi:10.1002/meet.2008.14504503134
  • Liu, Y., Bian, J., & Agichtein, E. (2008). Predicting information seeker satisfaction in community question answering. Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval (SIGIR '08) (pp. 483490). New York, NY: ACM. doi:10.1145/1390334.1390417
  • Orban, E. (2005). Health literacy: Challenges and implications for consumer health librarians. Indiana Libraries, 24(3), 26.
  • Preece, J. (1999). Empathic communities: Balancing emotional and factual communication. Interacting with Computers, 12(1), 6377. doi:10.1016/S0953-5438(98)00056-3
  • Rippen, H., & Risk, A. (2000). e-Health Code of Ethics. Journal of Medical Internet Research, 2(2), 15. doi:10.2196/jmir.2.2.e9
  • Shah, C. (2011). Measuring effectiveness and user satis satisfaction in Yahoo! Answers. First Monday, 16(2). Retrieved from http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/3092/2769
  • Shah, C., & Pomerantz, J. (2010). Evaluating and predicting answer quality in community QA. Proceedings of the 33rd international ACM SIGIR conference on research and development in information retrieval (SIGIR '10) (pp. 411418). New York, NY: ACM. doi:10.1145/1835449.1835518
  • Stvilia, B., Mon, L., & Yi, Y. J. (2009). A model for online consumer health information quality. Journal of the American Society for Information Science and Technology, 60, 17811791. doi:10.1002/asi.21115
  • Thompson, S., & Thompson, A. (2007). Skeptical medical reference: Helping patrons find critical resources for consumer health issues. Library Philosophy and Practice. Retrieved from http://www.webpages.uidaho.edu/∼mbolin/thompson2.htm
  • Zhu, Z., Bernhard, D., & Gurevych, I. (2009). A multidimensional model for assessing the quality of answers in social Q&A sites (Technical Report No. TUD-CS-2009-0158). Darmstadt, Germany: Technische Universitat Darmstadt. Retrieved from http://tuprints.ulb.tu-darmstadt.de/1940/l/TR_dimension_model.pdf