SEARCH

SEARCH BY CITATION

REFERENCES

  • The Center for Democracy and Technology. (2008). E-Government Handbook for Developing and Transitional Countries: Theory and Practice (p. 1). Washington, DC: The Center for Democracy and Technology.
  • Anderson, K. N., Medaglia, R., Vitrapu, R., Henriksen, H. Z., & Gauld, R. (2011). The forgotten promise of e-government maturity: Assessing responsiveness in the digital public sector. Government Information Quarterly, 28, 439445.
  • Obama, B. (2008). Presidential Memoranda: Transparency and Open Government. Washington, DC: The White House. Retrieved October 26, 2011, from: http://www.whitehouse.gov/the_press_office/Transparenc y_and_Open_Government/
  • Orzag, P. R. (2009). Open Government Directive. Washington, DC: Office of Management and Budget. Retrieved October 26, 2011, from http://www.whitehouse.gov/open/documents/open-government-directive
  • Reddick, C., & Ganapati, S. (2011). Open Government Achievement and Satisfaction in US Federal Agencies: Survey Evidence for the Three Pillars. Journal of E-Governance, 34, 193202.
  • Smith, A. (2010). Government online: The internet gives citizens new paths to government services and information. Pew Internet & American Life Project. Available at: http://pewinternet.org/Reports/2010/Government-Online.aspx.
  • Government Accounting Office (1996). Content analysis: A methodology for structuring and analyzing written material. Available at: http://www.gao.gov/assets/80/76281.pdf
  • Fairclough, N. (2003). Analysing Discourse: Textual Analysis for Social Research. London: Routledge.
  • Bertot, J.C., Jaeger, P.T., & Hansen, D. (2012). The impact of policies on government social media usage: Issues, challenges, and recommendations. Government Information Quarterly, 29, 3040.
  • Arendt, H. (1958). The Human Condition. Chicago: University of Chicago Press.
  • Fairclough, N. (1999). Democracy and the Public Sphere in Critical Research on Discourse. In R. Wodak and C. Ludwig (Eds). Challenges in a Changing World: Issues in Critical Discourse Analysis. Vienna: Passagen Verlag.
  • Habermas, J. (1989). The Structural Transformation of the Public Sphere. Cambridge: Polity Press.