An investigation of search processes in collaborative exploratory web search



This paper presents a user study aiming to investigate search processes in collaborative exploratory Web search. Our analysis of search processes focuses on the distribution and transition of user search actions captured in a collaborative web search system called CollabSearch. The results show that a large proportion of users' actions in collaborative searches were related to explicit communication, which is one of the sources for users to obtain query ideas. This paper concludes with some insights on the range of behaviors and activities that a collaborative search system should support.