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References

  • American Hospital Association. (1999). Hospital Statistics. Chicago.
  • Berwick, D. (2003). Disseminating innovations in health care. Journal of the American Medical Association 289.
  • Westerlund B., Lindquist S., Sundblad Y. (2001). Cooperative design of communication support for and with families in Stockholm - communication maps, communication probes and low-tech prototypes. CID, Centre for User Oriented IT Design, Report no. CID-140, 2001. [URL: http://interliving.kth.se/publications/CID-140.pdf]