SEARCH

SEARCH BY CITATION

References

  • Allan, J. (2003). Hard track overview in trec 2003 high accuracy retrieval from documents. In Voorhees, E. M., and Buckland, L. P., editors, Proceedings of the Fourteenth Text REtrieval Conference Proceedings.
  • Allan, J. (2005). Hard track overview in trec 2005 high accuracy retrieval from documents. In Voorhees, E. M. and Buckland, L. P., editors, Proceedings of the Fourteenth Text REtrieval Conference Proceedings.
  • Austin, J. L. (1975). How to do things with words. Harvard University Press, Cambridge, MA, USA, second edition edition.
  • Bates, M. J. (1989). The design of browsing and berrypicking techniques for the online search interface. Online Review, 13(5):407424.
  • Beaulieu, M., Robertson, S., and Rasmussen, E. (1996). Evaluating interactive systems in trec. J. Am. Soc. Inf. Sci., 47(1):8594.
  • Belkin, Seeger, and Wersig (1983). Distributed expert problem treatment as a model for information system analysis and design. The Journal of Information Science, 5:153167.
  • Belkin, N. J., Oddy, R. N., and Brooks, H. M. (1982). Ask for information retrieval. part i: Background and theory. Journal of Documentation, 38(2):6171.
  • Brooks, H. M. (1986). An intel ligent interface for document retrieval systems: Developing the problem description and retrieval strategy components. PhD thesis, Department of Information Science, The City University, London, London, UK.
  • Brooks, H. M. and Belkin, N. J. (1983). Using discourse analysis for the design of infor- mation retrieval interaction mechanisms. In SIGIR-83: Proceedings of the 6th annual international ACM SIGIR conference on Research and development in information re- trieval, pages 31-47, New York, NY, USA. ACM Press.
  • Brooks, H. M., Daniels, P. J., and Belkin, N. J. (1986). Research on information interaction and intelligent information provision mechanisms. J. Inf. Sci., 12(1-2):3744.
  • Brown, P. and Levinson, S. (1987). Politeness: Some universals in language usage. Cam- bridge University Press.
  • Bunt, H. (2000). Dialogue pragmatics and context specification. In In Abduction, Belief and Context in Dialogue; studies in computational, pages 81-150. John Benjamins.
  • Bunt, H. C. (1994). Context and dialogue control. THINK Quarterly, 3:1931.
  • Cleverdon, C. (1967). The cranfield tests on index language devices. Aslib Proceedings, 19:173194.
  • Crouch, W. W. and Lucia, J. (1980). Analysis of verbal behaviors in the presearch interview:codebook with instructions for transcribing interviews. Report of the Presearch Interview Pro ject ED 205 184, School of Information Studies, Syracuse University, Syracuse, NY, USA.
  • Daniels, P. J. (1986). The user model ling function of an intel ligent interface for doument retrieval systems. Ph.d. thesis, Department of Information Science, The City University, London, UK.
  • Daniels, P. J., Brooks, H. M., and Belkin, N. J. (1985). Using problem structures for driving human-computer dialogues. In In RIAO 85, Acts of the Conference: Recherche d-Informations Assistee par Ordinateur, pages 645660, Grenoble. I.M.A.G.
  • Goffman, E. (1981). Forms of talk. University of Pennsylvania publications in conduct and communication. University of Pennsylvania Press, Philadelphia, PA, USA.
  • Ingwersen, P. (1996). Cognitive perspectives of information retrieval interaction: elements of a cognitive ir theory. Journal of Documentation, 52(1):350.
  • Jurafsky, D. and Martin, J. H. (2008). Speech and Language Processing: An Introduction to Natural Language Processing, Computational Linguistics, and Speech Recognition. Pren- tice Hall, 2 edition.
  • Kuhlthau, C. C. (1991). Inside the search process: Information seeking from the user-s perspective. JASIS, 42(5):361371.
  • Lin, J., Wu, P., Demner-Fushman, D., and Abels, E. (2006). Exploring the limits of single- iteration clarification dialogs. In SIGIR-06: Proceedings of the 29th annual international ACM SIGIR conference on Research and development in information retrieval, pages 469-476, New York, NY, USA. ACM Press.
  • Radford, M. L. and Connaway, L. S. (2005). Seeking synchronicity: Evaluating virtual reference services from user, non-user, and librarian perspectives. Proposal for a research pro ject, submitted February 1, 2005, to the National Leadership Grants for Libraries program of the Institute of Museum and Library Services (IMLS).
  • Radford, M. L. and Connaway, L. S. (2007). “Screenagers” and live chat reference: Living up to the promise. Scan, 26(1):3139.
  • Rocchio, J. J. (1971). Relevance feedback in information retrieval. In Salton, G., editor, The SMART retrieval system. Experiments in automatic document processing, pages 313323. Prentice-Hall, Englewood Cliffs, NJ.
  • Sacks, H., Schegloff, E. A., and Jefferson, G. (1974). A simplest systematics for the organi- zation of turn-taking for conversation. Language, 50(4):696735.
  • Salton, G. (1971). Relevance feedback and the optimization of retreival effectiveness. In Salton, G., editor, The SMART retrieval system. Experiments in automatic document processing, pages 324336. Prentice-Hall, Englewood Cliffs, NJ.
  • Saracevic, T. (1996). Modeling interaction in information retrieval (IR): A review and proposal. In Proceedings of the American Society for Information Science Annual Meeting, volume 33, pages 3-9, Baltimore, MD.
  • Saracevic, T. P. K., Chamis, A. Y., and Trivison, D. (1988). A study of information seeking and retrieving. I. background and methodology. Journal of the American Society for Information Science, 39(3):161176.
  • Searle, J. R. (1969). Speech acts: An essay in the philosophy of language. Cambridge University Press, Cambridge, UK.
  • Westbrook, L. (2007). Chat reference communication patterns and implications: applying politeness theory. Journal of Documentation, 63(5):638658.
  • Wilson, T. D. (1999). Models in information behaviour research. The Journal of Documen- tation, 55(3):249270.