Bayesian analysis of queues with impatient customers: Applications to call centers
Article first published online: 24 JUL 2012
Copyright © 2012 Wiley Periodicals, Inc.
Naval Research Logistics (NRL)
Volume 59, Issue 6, pages 441–456, September 2012
How to Cite
Aktekin, T. and Soyer, R. (2012), Bayesian analysis of queues with impatient customers: Applications to call centers. Naval Research Logistics, 59: 441–456. doi: 10.1002/nav.21499
- Issue published online: 4 AUG 2012
- Article first published online: 24 JUL 2012
- Manuscript Accepted: 10 JUN 2012
- Manuscript Revised: 9 JUN 2012
- Manuscript Received: 17 JUN 2010
Options for accessing this content:
- If you would like institutional access to this content, please recommend the title to your librarian.
- Login via other institutional login options http://onlinelibrary.wiley.com/login-options.
- You can purchase online access to this Article for a 24-hour period (price varies by title)
- New Users: Please register, then proceed to purchase the article.
Registered Users please login:
- Access your saved publications, articles and searches
- Manage your email alerts, orders and subscriptions
- Change your contact information, including your password
Please register to:
- Save publications, articles and searches
- Get email alerts
- Get all the benefits mentioned below!