The effects of flexible work arrangements



Recognizing the dearth of research on flexible work schedules in nonprofit organizations, the author conducted a statewide survey of Illinois independent nonprofits as well as follow-up personal interviews with top administrators in select user organizations. Survey results indicate that a substantial proportion of these nonprofit organizations used flexible work arrangements. Four arrangement types in particular—flextime, parttime, compressed work week, and telecommuting—were found to be used more frequently in Illinois nonprofits than other research findings suggest. Although follow-up interviews revealed that the percentages of employees in the various types of arrangements were low, overall arrangement use improved staff retention and morale and maintained performance. More than half of the administrators interviewed expected the use of all arrangement types to increase in the future.