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Abstract

A recent study of ten companies examined the success factors and challenges in diversity and compliance initiatives that attempt to address the entrenched effects of second-generation bias and discrimination in the workplace. Success of these initiatives hinged on having targets/goals and other measures of effectiveness, committed leadership, a strong diversity/compliance professional, employee involvement, ties to performance evaluation, and access to solid data for identifying, quantifying, and communicating problems and progress. But significant challenges remain, including replicating for minorities the progress being made for women. © 2004 by Janine N. Matton and Christine M. Hernandez