Measuring satisfaction with nursing care among hospitalized patients: Refinement of a Spanish version

Authors

  • Jean W. Lange,

    Corresponding author
    1. Fairfield University School of Nursing, 1073 North Benson Road, Fairfield, CT 06824
    • Fairfield University School of Nursing, 1073 North Benson Road, Fairfield, CT 06824.
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    • Associate Professor of Nursing.

  • Elaine Yellen

    1. Texas A&M University School of Nursing and Health Sciences, Corpus Christi, TX
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    • Associate Professor of Nursing.


  • This project was funded by the Mu Chi Chapter of Sigma Theta Tau International. We would like to thank Catherine Hosterman and Christine Martin for their work during the pilot phase of this project, and Rosa Bortella, Daniel Durso, Wilfredo Erba, Jeannette Lopez, and Melissa Raphael for editorial assistance.

Abstract

This study was designed to improve the psychometrics of English and Spanish measures of hospitalized patients' satisfaction with nursing care. One hundred Spanish-speaking participants in the northeastern and southwestern United States completed a new 20-item Spanish version; 64 of the same participants also completed the English version. Correlations between item pairs (p < .001, r = .56–.96) and total scores of both versions (r = .92, p < .01), and similar factor structures support equivalence of the two versions. Evidence for construct validity is also presented. Results surpass standards for new instruments and support the utility of this much needed, bilingual measure of inpatient satisfaction with nursing care. © 2008 Wiley Periodicals, Inc. Res Nurs Health 32:31–37, 2009

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