Assistant Professor of Nursing.
Nurse reported quality of care: A measure of hospital quality†
Article first published online: 21 AUG 2012
Copyright © 2012 Wiley Periodicals, Inc.
Research in Nursing & Health
Volume 35, Issue 6, pages 566–575, December 2012
How to Cite
McHugh, M. D. and Stimpfel, A. W. (2012), Nurse reported quality of care: A measure of hospital quality. Res. Nurs. Health, 35: 566–575. doi: 10.1002/nur.21503
The authors would like to thank Mr. Tim Cheney for his contributions to the manuscript. This study was funded by Robert Wood Johnson Foundation Nurse Faculty Scholars program (McHugh) and National Institute of Nursing Research (R01-NR-004513, P30-NR-005043, and T32-NR-007104, Linda Aiken, PI).
- Issue published online: 9 NOV 2012
- Article first published online: 21 AUG 2012
- Manuscript Accepted: 11 JUL 2012
- quality of care;
- public reporting
As the primary providers of round-the-clock bedside care, nurses are well positioned to report on hospital quality of care. Researchers have not examined how nurses' reports of quality correspond with standard process or outcomes measures of quality. We assess the validity of evaluating hospital quality by aggregating hospital nurses' responses to a single item that asks them to report on quality of care. We found that a 10% increment in the proportion of nurses reporting excellent quality of care was associated with lower odds of mortality and failure to rescue; greater patient satisfaction; and higher composite process of care scores for acute myocardial infarction, pneumonia, and surgical patients. Nurse reported quality of care is a useful indicator of hospital performance. © 2012 Wiley Periodicals, Inc. Res Nurs Health 35:566–575, 2012