The world in which we are all fundraising is changing—and changing fast. We are seeing a new generation of donors coming through and the environment (not least the economy) that we operate in has also changed. And, on top of this, our need to engage people in different aspects of our organisations develops all the time.
As we become more integrated in the way we work, so our donors need us to be more integrated in the way we communicate with them. This paper explores why this is good for the charity and the donor and some of the ways that organisations are making this happen.
Copyright © 2009 John Wiley & Sons, Ltd.