Article

Remodeling leadership: Developing mature leaders and organizational leadership systems (an introduction to the leadership maturity model™)

  1. James W. Armitage PhD†,
  2. Nancy A. Brooks‡,
  3. Matthew C. Carlen MEd§,
  4. Scott P. Schulz

Article first published online: 17 AUG 2006

DOI: 10.1002/pfi.2006.4930450208

Issue

Performance Improvement

Performance Improvement

Volume 45, Issue 2, pages 40–47, February 2006

Additional Information

How to Cite

Armitage, J. W., Brooks, N. A., Carlen, M. C. and Schulz, S. P. (2006), Remodeling leadership: Developing mature leaders and organizational leadership systems (an introduction to the leadership maturity model™). Perf. Improv., 45: 40–47. doi: 10.1002/pfi.2006.4930450208

Author Information

  1. †

    James W. Armitage, PhD, co-developed the Systems Engineering CMM at Carnegie-Mellon's Software Engineering Institute. CMMs for people and organizations are used across the nation and worldwide as the basis for process improvement in the systems and software engineering industries. Jim is currently collaborating with Babson's Process Management Research Center on an international business process maturity model that spans many industries. His CMM experience was instrumental in the development of 7th Wave Solutions' LMM. Before joining 7th Wave Solutions, Jim worked with GTE Government Systems, where he led the technical direction of the advanced software research group. He also worked with senior management teams to define top-level business processes at EMC University, where he managed process strategy and infrastructure. As a principal of 7th Wave Solutions, Jim works with organizations to solve complex business problems and drive organizational change, from process to technology to organizational culture, at all levels, from individual contributors to the leadership team.

  2. ‡

    Nancy A. Brooks, for more than 15 years, has served as a management coach, facilitator, and mentor for team leaders and project managers in numerous small organizations as well as Fortune 500 companies such as AT&T Capital, Computer Science Corporation, and Sun Life of Canada. Through her work in project leadership and project management methodology, Nancy develops performance improvement solutions for team-based virtual organizations in various industries in the United States and internationally. She represented 1 of 14 firms invited to participate in Ernst & Young's Wired for Profit initiative, an innovative multi-industry consortium created to further e-commerce through collaboration by bringing together virtual communities. Nancy contributed to the creation and development of the LMM through her expertise in project leadership and management methodologies and team development. She works with organizations to enable aligned deployment of strategy and operational effectiveness. She is a co-founder and principal partner of 7th Wave Solutions.

  3. §

    Matthew C. Carlen, MEd, prior to co-founding 7th Wave Solutions, defined the genesis for leadership and organizational development for some of the world's most successful companies. For more than 20 years, Matt has worked with Fortune 100 and Fortune 500 companies, specializing in leader and organizational leadership system assessment and development. As a founder of EMC University, Matt directed organizational development, leadership, and management development, and continuous process improvement efforts for EMC, a world leader in data storage systems, ranked year after year among the top 10 performers in the S&P 500. Matt led executive development for the parent division of Melville Corporation, a Fortune 100 specialty retailer. Matt also had the privilege of managing developmental efforts for Polaroid/Inner City, Inc., an innovative corporate consciousness project created by Dr. Edward Land, founder of Polaroid Corporation. This initiative targeted race relations and diversity and work-retention issues plaguing the inner cities. During Matt's tenure, the program was the winner of the President Reagan Award for Private Corporate Initiative. Matt's extensive work in developing and implementing assessment processes and instruments, program development, and leader and strategic leadership development in multiple industries led to the co-development of the LMM. He currently works with senior organizational management to identify and resolve root cause issues resulting in individual and organizational underperformance. Matt holds a master's degree in Organizational and Career Development.

  4. Scott P. Schulz, for nearly two decades, has created collaborative business partnerships. His experience spans business development, sales management, and sales to Fortune 1000 companies such as Raytheon, Lockheed, Pfizer, Polaroid, and United Technologies. As Account Manager with Nortel's Global Professional Services Division, he formulated and executed sales strategies for clients such as AOL/Time Warner, XO Communications, and Adelphia. Scott received Nortel's Circle of Excellence sales achievement award, reserved for the top 5% of the company's sales professionals. Scott's participation with clients in refining practical aspects of the LMM assessment process was instrumental in implementing the initial pilot for 7th Wave Solutions and has contributed to its growing acceptance as the emerging standard for gauging individual and organizational leadership system development.

Publication History

  1. Issue published online: 17 AUG 2006
  2. Article first published online: 17 AUG 2006

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