How many times do clients ask: What is a CPT? What do CPTs do? Perhaps the best way to answer these questions is to look at some of the case studies submitted by Certified Performance Technologists applicants as part of the CPT application process. The applicants are asked to identify three projects they have done in the past 10 years that demonstrate proficiency in ISPI Standards 1 to 4 and at least three other Standards.

In this article, a successful CPT applicant describes one of his projects and aligned his role as a performance improvement consultant with all 10 ISPI Standards. The story begins in this issue as Wessel Van Reede Van Oudtshoorn describes how he focused on results, took a systemic viewpoint, added value, used partnerships, and systematically assessed the need and opportunity. The story will continue in the February 2012 issue of PIJ.

Joan Conway Dessinger