What Does a CPT Do?
Practicing Masterful Performance Technology: The Case of the Minister's Cabinet
Article first published online: 17 JAN 2013
Copyright © 2013 International Society for Performance Improvement
Special Issue: ISPI's World Stage
Volume 52, Issue 1, pages 6–15, January 2013
How to Cite
Kelly, S. J., Georgievska, T. and Besimi, F. (2013), Practicing Masterful Performance Technology: The Case of the Minister's Cabinet. Perf. Improv., 52: 6–15. doi: 10.1002/pfi.21281
- Issue published online: 17 JAN 2013
- Article first published online: 17 JAN 2013
This contribution to the What Does a CPT Do? series is a dynamic case study from the Ministry of Economy, Macedonia. Two certified performance technologists provide an insightful analysis of the highlights of a complex international development human performance technology assessment and subsequent performance interventions. Told from the personal point of view of the consultants, with brief insights from the client minister, the focus is on key issues such as team alignment, strong client partnerships, balancing political versus effectiveness issues, and providing sustainable solutions with durable results.