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Abstract

Even though the skills needed today for managing change are as critical as those for managing performance routines, there is no generic model or game plan for managing change. The IMPROVE model for managing change attempts to remedy that situation by identifying the seven functional requisites for effective change management: increasing organizational readiness for change, management approval, preparing leaders, raising employee motivation for change, operationalizing change interventions, validating the change process, and embedding change into the organization. Methods and techniques for satisfying these functional requisites are provided. By following this overall process, the chances for successful and efficient organizational change are increased.