SEARCH

SEARCH BY CITATION

The externality-tangibility (E-T) model of human performance is a human performance technology (HPT) model that categorizes nine all-inclusive elements of HPT into families of elements that can be external or internal to a performer and tangible or intangible. This second of three installments looks at the five factors that are external to a performer and are tangible: tools, environment, incentives, information, and job aids.