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Keywords:

  • PSM;
  • process safety;
  • human error;
  • conduct of operations;
  • operational discipline

Abstract

The purpose of this paper is to review the development and implementation of a next generation approach to improving operational discipline (OD) programs at DuPont, in order to help sustain high levels of process safety management performance. DuPont defines OD as a deeply rooted dedication and commitment by each member of the organization to carry out each task, the right way, each time. Eleven organizational characteristics have been used to help evaluate and drive continuous improvement of OD, which have now been simplified to four primary characteristics. Ultimately, though, it is individuals who do the day-to-day work required by PSM systems, and it is these actions that help determine if the organization is able to operate with high levels of OD. With this in mind, DuPont's program has been revised to include a new emphasis on individual characteristics of OD, based on knowledge, commitment, and awareness. Discussion will include why OD is important, how OD can be characterized for both organizations and individuals, and how the revised program has been implemented. © 2007 American Institute of Chemical Engineers Process Saf Prog, 2007