This paper is a slightly modified version of Hahn GJ. 20 key lessons learned: Experience shows what works and does not work. Six Sigma Forum Magazine 2002; (May). Reprinted with permission
Six Sigma: 20 Key Lessons Learned†
Article first published online: 17 MAR 2005
Copyright © 2005 John Wiley & Sons, Ltd.
Quality and Reliability Engineering International
Special Issue: New Directions for Six Sigma in the New Millennium
Volume 21, Issue 3, pages 225–233, April 2005
How to Cite
Hahn, G. J. (2005), Six Sigma: 20 Key Lessons Learned. Qual. Reliab. Engng. Int., 21: 225–233. doi: 10.1002/qre.636
- Issue published online: 17 MAR 2005
- Article first published online: 17 MAR 2005
- Six Sigma;
- best practices;
This paper discusses 20 key lessons learned about Six Sigma in the 20 years since its introduction. It was previously published in the May 2002 issue of Six Sigma Forum Magazine. Copyright © 2005 John Wiley & Sons, Ltd.