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Workplace Violence Prevention for Healthcare Workers—An Online Course


  • Daniel Hartley EdD,

  • Marilyn Ridenour BSN MBA MPH CPH,

  • John Craine MS MBA,

  • Barbara Costa

  • The findings and conclusions in this article are those of the authors and do not necessarily represent the views of the Centers for Disease Control and Prevention/National Institute for Occupational Safety and Health.



Workplace assaults against healthcare workers originate from many sources, but are predominantly committed by patients. Therefore, training in strategies for preventing patient-on-nurse violence is very important throughout a nurse's career.


The online course described in this article presents prevention strategies from the institutional and individual levels. These are reinforced by video case studies of five real-life incidents with key learning points discussed.


The physical and psychological consequences of workplace assaults can result in higher absenteeism, increased turnover, decreased job satisfaction, lower productivity, and a host of other negative outcomes.


Preventing these negative outcomes is beneficial to the nurse, the patients, and the organization. This course provides a convenient interactive tool that uses units approximately 20 minutes in duration with stop and pick up where you left off capabilities.


The free online course will be available starting in the summer or fall of 2012.