Building Personal and Professional Resources of Resilience and Agility in the Healthcare Workplace
Article first published online: 13 MAR 2011
Copyright © 2011 John Wiley & Sons, Ltd.
Stress and Health
Volume 28, Issue 1, pages 11–22, February 2012
How to Cite
Pipe, T. B., Buchda, V. L., Launder, S., Hudak, B., Hulvey, L., Karns, K. E. and Pendergast, D. (2012), Building Personal and Professional Resources of Resilience and Agility in the Healthcare Workplace. Stress and Health, 28: 11–22. doi: 10.1002/smi.1396
- Issue published online: 19 JAN 2012
- Article first published online: 13 MAR 2011
- Manuscript Accepted: 28 JAN 2011
- Manuscript Revised: 25 JAN 2011
- Manuscript Received: 7 SEP 2010
- Mayo Clinic Arizona Division of Nursing Services
- Clinical Practice Committee
- IRB. Grant Number: 08-003593
- coping strategies;
- organizational stress interventions/prevention;
- psychological well-being
This article describes the rationale, implementation and results of a pilot study evaluating the personal and organizational impact of an educational intervention on the stress of health team members. The compelling imperative for the project was to find a positive and effective way to address the documented stress levels of healthcare workers.
Pilot study of oncology staff (n = 29) and healthcare leaders (n = 15) exploring the impact of a positive coping approach on Personal and Organizational Quality Assessment-Revised (POQA-R) scores at baseline and 7 months using paired t-tests.
Personal and organizational indicators of stress decreased in the expected directions in both groups over the time intervals. The majority of POQA-R categories were statistically significantly improved in the oncology staff, and many of the categories were statistically significantly improved in the leadership group.
The findings from this project demonstrate that stress and its symptoms are problematic issues for hospital and ambulatory clinic staff as evidenced by baseline measures of distress. Further, a workplace intervention was feasible and effective in promoting positive strategies for coping and enhancing well-being, personally and organizationally. Copyright © 2011 John Wiley & Sons, Ltd.