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Keywords:

  • stress;
  • pediatric hospitalization;
  • immigrants;
  • satisfaction;
  • anxiety

Abstract

This study explored the relation between parents' stress and satisfaction during children's hospitalization, seeking possible differences between immigrant and autochthonous population and also as a function of gender in a sample of parents of hospitalized children in Andalusia, Spain.

A total of 1347 parents participated in this study. Of the sample, 50% were immigrants and the other 50% were autochthonous. The assessment instruments were the Hospitalization Stress Scale and the Satisfaction with Hospitalization Scale.

The results show that stress was associated with the manifestations of the child's illness, the alteration of family life or of parental roles during the process and some aspects of the clinical staff's work. General satisfaction in immigrant parents was higher than in the autochthonous population and the levels of satisfaction were higher in men than in women.

Small changes and initiatives in relation to care could substantially improve the satisfaction of patients and their relatives during the process of hospitalization. Copyright © 2012 John Wiley & Sons, Ltd.