Interpersonal Aggression and Burnout: The Mediating Role of Psychological Climate

Authors


Abstract

Using the theoretical perspectives offered by stressor–stress–strain framework and fairness theory, the authors propose that psychological climate will mediate the positive relationship between interpersonal aggression and employee burnout. Data from a survey of 1893 hospital employees suggested that psychological climate partially mediated the relationship between interpersonal aggression and two of the three dimensions of burnout, emotional exhaustion and depersonalization. The theoretical and practical implications of these findings and directions for future research are discussed. Copyright © 2012 John Wiley & Sons, Ltd.

Ancillary