Leveraging supplier capabilities: The role of locus of capability deployment
Version of Record online: 18 JUN 2012
Copyright © 2012 John Wiley & Sons, Ltd.
Strategic Management Journal
Volume 34, Issue 1, pages 1–21, January 2013
How to Cite
Weigelt, C. (2013), Leveraging supplier capabilities: The role of locus of capability deployment. Strat. Mgmt. J., 34: 1–21. doi: 10.1002/smj.1998
- Issue online: 29 NOV 2012
- Version of Record online: 18 JUN 2012
- Accepted manuscript online: 12 JUN 2012 09:58AM EST
- Manuscript Revised: 28 MAY 2012
- Manuscript Received: 14 AUG 2008
- complementary capabilities;
- supplier capabilities;
- firm performance;
This study adds to the resource-based view by studying how client firms may gain performance benefits from supplier IT capabilities in market-based arrangements where the supplier's IT capabilities are readily available to multiple client firms. I argue that the locus of supplier capability deployment, i.e. whether supplier capabilities are deployed at the client (in-sourcing) or supplier (outsourcing), has implications for client firm performance. The findings show that in-sourcing leads to complementary effects between supplier IT capabilities and client operational capabilities. In contrast, clients with weaker operational capabilities benefit from outsourcing the respective activity to the supplier, and may even be able to reduce their capability disadvantage through outsourcing. The data on 964 U.S. credit unions contracting with 22 technology solution providers is archival. Copyright © 2012 John Wiley & Sons, Ltd.