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Keywords:

  • SPI (Software Process Improvement);
  • SPICE (ISO/IEC 15504)

SUMMARY

This paper describes a first-hand experience in Software Process Improvement within a Spanish Company which, since 2002, has been involved in an improvement programme led by our research group. We discuss the experience and the results of this improvement programme, as well as the lessons learned to deal with new future improvement initiatives in other companies of our environment. Copyright © 2010 John Wiley & Sons, Ltd.