A conceptual framework for SPI evaluation (pages 251–279)
Michael Unterkalmsteiner, Tony Gorschek, A. K. M. Moinul Islam, Chow Kian Cheng, Rahadian Bayu Permadi and Robert Feldt
Article first published online: 10 OCT 2013 | DOI: 10.1002/smr.1637
In this paper, we introduce a framework that supports planning and implementation of Software Process Improvement (SPI) evaluations. SPI Measurement and Evaluation Framework (SPI-MEF) guides the practitioner in scoping the evaluation, determining the measures, and performing the assessment. SPI-MEF does not assume a specific approach to process improvement and can be integrated in existing measurement programs. We developed SPI-MEF based onon the basis of an extensive study of SPI research and industry case studies, and validated and refined it by eliciting expertise from practitioners and academic experts.