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Keywords:

  • outsourcing;
  • global development;
  • distributed development;
  • CMMI;
  • development process;
  • quality assurance;
  • human factors

Abstract

The report presents the essence of experience from hundreds of development projects distributed over locations in eight countries with different languages and culture. The report distinguishes between distributed projects within the own organisation and cooperation with other companies and also the extent of outsourcing. The role of a beach-head in the head quarters is described. One success factor is professional project management based on a well-defined development process. The report highlights the software engineering practices that have special importance in distributed projects. Practical tips will be given for how to deal with soft facts as esteem and team building in global projects. It is explained how to avoid falling into traps in communication between different cultures in foreign languages. Copyright © 2009 John Wiley & Sons, Ltd.