Relationship Between Competitive Intensity, Internal Resources, and Firm Performance: Evidence from Indian ITES Industry
Version of Record online: 16 APR 2013
© 2013 Wiley Periodicals, Inc.
Thunderbird International Business Review
Volume 55, Issue 3, pages 299–312, May/June 2013
How to Cite
Lahiri, S. (2013), Relationship Between Competitive Intensity, Internal Resources, and Firm Performance: Evidence from Indian ITES Industry. Thunderbird Int'l Bus Rev, 55: 299–312. doi: 10.1002/tie.21545
- Issue online: 16 APR 2013
- Version of Record online: 16 APR 2013
The purpose of this article is to investigate how competitive intensity impacts the relationship between crucial firm resources (human capital, organizational capital, management capability) and firm performance. Using a sample of 105 service providers from the Indian information technology–enabled services (ITES) industry, I find that competitive intensity positively moderates the relationship between firm resources and firm performance such that the relationships become stronger when competitive intensity is high than when it is low. Results imply that top managers' evaluation of the performance implications of internal firm resources are significantly shaped by the perceptions of intensity of competition encountered by their firms. © 2013 Wiley Periodicals, Inc.