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The aim of this study was to evaluate the effect of introducing a nursing –record, using the SOAPE model, in the accident and emergency department A working group was formed to design and implement a new record and evaluate its effect A 6-month teaching programme was run to prepare staff Quality of documentation was measured using the Phaneuf Audit Tool both before and after the implementation of the new record and the teaching sessions The results were compared It was concluded that, overall, the documentation showed significant improvement Therefore, it could be assumed that there had been an improvement in the quality of care