Supportive learning in distance education

This paper argues that tutorial support should enhance the learning experience of students who enrol on a distance education programme. A rationale for such support is givne as well as a definition of support for distance learners. The complex role of the tutor in distance learning is described which suggests the need fortutor preparation, paricularly for tutors adapting to this mode of course delivery. The paper reports on two existing models used within distance education which have focused on the outcome of study. The paper introduces an alternative model of supportive learning which focuses on the development of the educational experience throughtout the lenght of a distance-learning course.