Development of a short form of the Quality from the Patient's Perspective (QPP) questionnaire
Version of Record online: 30 AUG 2002
Journal of Clinical Nursing
Volume 11, Issue 5, pages 681–687, September 2002
How to Cite
LARSSON, B. W. and LARSSON, G. (2002), Development of a short form of the Quality from the Patient's Perspective (QPP) questionnaire. Journal of Clinical Nursing, 11: 681–687. doi: 10.1046/j.1365-2702.2002.00640.x
- Issue online: 30 AUG 2002
- Version of Record online: 30 AUG 2002
- patient perspective;
- patient satisfaction;
- quality of care;
- short form
• Patients' views on the quality of care are important and it is desirable that these can be assessed using short, yet valid and reliable instruments.
• The aim of the work reported here was to develop and test a short version of an established questionnaire: Quality from the Patient's Perspective (QPP).
• Patients (n=162, 79% response rate) receiving care at medical and surgical departments in two Swedish hospitals responded to the original QPP as well as to a newly developed short version. An ethical research committee approved the study.
• Pearson correlations were computed between the long and short forms and differences between means were analysed with t-tests. Reliability was estimated by computing Cronbach alpha coefficients.
• Correlations of acceptable size were found between the short form and the original QPP. The short form also had acceptable reliability coefficients.
• The strengths of the work are that the items in the short version are derived from a patient perspective and are formulated in words used by patients; the items still have a theoretical foundation, which makes the interpretation of results more meaningful; global formulations such as `What do you think about your care?' have been avoided; the short format should make the questionnaire more attractive for many patients to respond to.
• Limitations are that results indicate that the short form does not fully measure what the long form does. Therefore, when the short form is used in practice, a two-step procedure is suggested, where a follow-up is done with a selection of items from the original long form. This selection could be restricted to areas where problems may be suspected, based on the results from the short form.