SEARCH

SEARCH BY CITATION

References

  • 1
    Royal College of Obstetricians and Gynaecologists Royal College of Midwives. Communication Standards – Obstetrics. Report of the Audit Committee's Working Group. London: RCOG, 1995.
  • 2
    Royal College of Physicians of London. Improving Communication Between Doctors and Patients. A report of a working party. London: Royal College of Physicians, 1997.
  • 3
    General Medical Council. Tomorrow's doctors: recommendations on undergraduate medical education. London: General Medical Council, 1993.
  • 4
    Hargie O, Dickson D, Boohan M, Hughes K. A survey of communication skills training in UK schools of medicine: present practices and prospective proposals. Medical Education, 1998; 32 : 2534.
  • 5
    Department of Health. The NHS Plan, a Plan for Investment, a Plan for Reform. Cm 4818–4811. London: TSO, 2000.
  • 6
    Ong LML, De Haes JCJM, Hoos AM, Lammes FB. Doctor–patient communication: a review of the literature. Social Science and Medicine, 1995; 40 : 903918.
  • 7
    Stewart MA. Effective physician-patient communication and health outcomes: a review. Canadian Medical Association Journal, 1995; 152 : 14231433.
  • 8
    Department of Health. Changing childbirth. Part 1. Report of the Expert Maternity Group (Chair: Baroness Cumberlege). London: HMSO, 1993.
  • 9
    Department of Health. Changing childbirth. Part 2: Survey of good communication practice in maternity services (Chair: Baroness Cumberlege). London: HMSO, 1993.
  • 10
    Garcia J, Redshaw M, Fitzsimons B, Keene J. First Class Delivery. A National Survey of Women's Views of Maternity Care. London: Audit Commission, 1998.
  • 11
    National Childbirth Trust. Birth Choices: Women's Expectations and Experiences. Report of a research project `Choices: childbirth options, information and care in Essex'. London: NCT, 1995.
  • 12
    Drew NC, Salmon P, Webb L. Mothers′, midwives' and obstetricians' views on the features of obstetric care which influence satisfaction with childbirth. British Journal of Obstetrics and Gynaecology, 1989; 96 : 10841088.
  • 13
    Garcia J, Garforth S. Parents and new-born babies in the labour ward. In: Garcia J, Kilpatrick R, Richards M (eds.) The Politics of Maternity Care. Services for Childbearing Women in Twentieth-Century Britain. Oxford: Oxford University Press, 1990: 163–182.
  • 14
    Kirkham M. Midwives and information-giving in labour. In: Robinson S, Thomson A (eds.) Midwives, Research and Childbirth, Vol. I. London: Chapman & Hall, 1989: 117–138.
  • 15
    Hall JA, Roter DL, Katz NR. Meta-analysis of correlates of provider behavior in medical encounters. Medical Care, 1988; 26 : 657675.
  • 16
    Anderson LA, Sharpe PA. Improving patient and provider communication: a synthesis and review of communication interventions. Patient Education and Counseling, 1991; 17 : 99134.
  • 17
    Rowe RE, Garcia J, Macfarlane AJ, Davidson LL. Communication issues in stillbirth and infant death: a review of communications within the CESDI framework. Oxford: NPEU, 1999.
  • 18
    Rowe RE, Garcia J, Macfarlane AJ, Davidson LL. Does poor communication contribute to stillbirths and infant deaths? A review. Journal of Public Health Medicine, 2001; 23 : 2334.
  • 19
    Green JM, Curtis P, Price H, Renfrew MJ. Continuing to care. The organization of midwifery services in the UK. a structured review of the evidence. Hale: Books for Midwives, 1998.
  • 20
    Jüuni P. Altman DA, Egger M. Assessing the quality of randomised controlled trials. In. Egger M, Davey Smith G, Altman DA (eds.) Systematic Reviews in Health Care: Meta-Analysis in Context. London: BMJ Publishing, 2001: 87–108.
  • 21
    Brownbridge G, Lilford RJ, Tindale Biscoe S. Use of a computer to take booking histories in a hospital antenatal clinic. Acceptability to midwives and patients and effects on the midwife–patient interaction. Medical Care, 1988; 26 : 474487.
  • 22
    Elbourne D, Richardson M, Chalmers I, Waterhouse I, Holt E. The Newbury Maternity Care Study: a randomized controlled trial to assess a policy of women holding their own obstetric records. British Journal of Obstetrics and Gynaecology, 1987; 94 : 612619.
  • 23
    Homer CSE, Davis GK, Everitt LS. The introduction of a woman-held record into a hospital antenatal clinic: The bring your own records study. Australian and New Zealand Journal of Obstetrics and Gynaecology, 1999; 39 : 5457.
  • 24
    Graham W, Smith P, Kamal A, Fitzmaurice A, Smith N, Hamilton N. Randomised controlled trial comparing effectiveness of touch screen system with leaflet for providing women with information on prenatal tests. British Medical Journal, 2000; 320 : 155160.
  • 25
    Lilford RJ, Kelly M, Baines A et al. Effect of using protocols on medical care: randomised trial of three methods of taking an antenatal history. British Medical Journal, 1992; 305 : 11811184.
  • 26
    Lovell A, Zander LI, James CE, Foot S, Swan AV, Reynolds A. The St. Thomas's Hospital maternity case notes study: a randomised controlled trial to assess the effects of giving expectant mothers their own maternity case notes. Paediatric and Perinatal Epidemiology, 1987; 1 : 5766.
  • 27
    Michie S, Smith D, McClennan A, Marteau TM. Patient decision making: An evaluation of two different methods of presenting information about a screening test. British Journal of Health Psychology, 1997; 2 : 317326.
  • 28
    O'Cathain A, Walters SJ, Nicholl JP, Thomas KJ. Cluster randomised trial of Informed Choice leaflets. In: NHS Centre for Reviews and Dissemination Informed Choice in Maternity Care: an Evaluation of Evidence-Based Leaflets. York: NHS Centre for Reviews and Dissemination, University of York, 2001: 33–44.
  • 29
    Simpson WM, Johnstone FD, Boyd FM, Goldberg DJ, Hart GJ, Prescott RJ. Uptake and acceptability of antenatal HIV testing: randomised controlled trial of different methods of offering the test. British Medical Journal, 1998; 316 : 262267.
  • 30
    Smith DK, Shaw RW, Slack J, Marteau TM. Training obstetricians and midwives to present screening tests: evaluation of two brief interventions. Prenatal Diagnosis, 1995; 15 : 317324.
  • 31
    Thornton JG, Hewison J, Lilford RJ, Vail A. A randomised trial of three methods of giving information about prenatal testing. British Medical Journal, 1995; 311 : 11271130.
  • 32
    NHS Centre for Reviews and Dissemination. Informed Choice in Maternity Care: an Evaluation of Evidence-Based Leaflets. York: NHS Centre for Reviews and Dissemination, University of York, 2001.
  • 33
    Al Jader LN, Parry Langdon N, Smith RJ. Survey of attitudes of pregnant women towards Down syndrome screening. Prenatal Diagnosis, 2000; 20 : 2329.DOI: 10.1002/(sici)1097-0223(200001)20:1<23::aid-pd746>3.0.co;2-t
  • 34
    Inui TS, Yourtee EL, Williamson JW. Improved outcomes in hypertension after physician tutorials. A controlled trial. Annals of Internal Medicine, 1976; 84 : 646651.
  • 35
    Lewis CC, Pantell RH, Sharp L. Increasing patient knowledge, satisfaction, and involvement: randomized trial of a communication intervention. Pediatrics, 1991; 88 : 351358.
  • 36
    Evans BJ, Kiellerup FD, Stanley RO, Burrows GD, Sweet B. A communication skills programme for increasing patients' satisfaction with general practice consultations. British Journal of Medical Psychology, 1987; 60 : 373378.
  • 37
    Parsons L, Day S. Improving obstetric outcomes in ethnic minorities: an evaluation of health advocacy in Hackney. Journal of Public Health Medicine, 1992; 14 : 183191.
  • 38
    Warrier S. Consumer Empowerment: a Qualitative Study of Linkworker and Advocacy Services for Non-English Speaking Users of Maternity Services. London: Maternity Alliance, 1996.