SEARCH

SEARCH BY CITATION

References

  • 1
    Shine KI. Health care quality and how to achieve it. Academic Medicine, 2002; 77: 9199.
  • 2
    Hope S, Williams AE, Lunn D. Information provision to cancer patients: a practical example of identifying the need for changes in practice from the Dorset Cancer Centre. European Journal of Cancer Care, 2000; 9: 238242.
  • 3
    O'Donnell M, Entwistle V, Skea Z. Bridging the gap between evidence-based medicine and patient-centered medicine. Patient Education & Counseling, 2001; 42: 295296.
  • 4
    Rycroft-Malone J, Latter S, Yerrell P, Shaw D. Consumerism in health care: the case of medication education. Journal of Nursing Management, 2001; 9: 221230.
  • 5
    Bandura A. Health Functioning. Self-Efficacy – The Exercise of Control. New York: W.H. Freeman and Company, 1997: 279313.
  • 6
    Coulter A. Patient-centered decision making: empowering women to make informed choices. Womens Health Issues, 2001; 11: 325330.
  • 7
    Carr AJ, Higginson IJ. Are quality of life measures patient centred? British Medical Journal, 2001; 322: 13571360.
  • 8
    Harrison A, Pablo A, Verhoef M. The consumer's role in co-ordination: making sense of transitions in health care. In: MarkAL, DopsonS (eds) Organisational Behaviour in Health Care. London: Macmillan Business, 1999: 4762.
  • 9
    Cross R, Parker A, Prusak A, Borgatti SP. Knowing what we know: supporting knowledge creation and sharing in social networks. Organizational Dynamics, 2001; 30: 100120.
  • 10
    Anderson G, Knickman JR. Changing the chronic care system to meet people's needs. Health Affairs, 2001; 20: 146160.
  • 11
    Laine C, Davidoff F. Patient-centered medicine. A professional evolution. The Journal of the American Medical Association, 1996; 275: 152156.
  • 12
    Mort EA. Patient-centered decision making: empowering women to make informed choices–experience in the United States. Womens Health Issues, 2001; 11: 319325.
  • 13
    Boisot MH. Information Space: A Framework for Learning in Organizations, Institutions, and Culture. London: Routledge, 1995.
  • 14
    Choo CW. The Management of Learning–Organizations as Knowledge-Creating Enterprises. The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions. New York: Oxford University Press, 1998: 105153.
  • 15
    Holman H, Lorig K. Patients as partners in managing chronic disease. Partnership is a prerequisite for effective and efficient health care. British Medical Journal, 2000; 320: 526527.
  • 16
    Lave J, Wenger E. Legitimate Peripheral Participation in Communities of Practice. Situated Learning: Legitimate Peripheral Participation. Cambridge: Cambridge University Press, 1991: 89117.
  • 17
    Brown JS, Duguid P. Organizational learning and communities-of-practice: toward a unified view of working, learning, and innovation. Organization Science, 1991; 2: 4057.
  • 18
    Wenger E, McDermott RA, Snyder W. Cultivating Communities of Practice. Boston, MA: Harvard Business School Press, 2001.
  • 19
    Snyder JR. Managing knowledge workers in clinical systems. Clinical Leadership Management Review, 2001; 15: 120123.
  • 20
    Wickramasinghe N, Ginzberg MJ. Integrating knowledge workers and the organization: the role of IT. International Journal of Health Care Quality Assurence Incorporating Leadership in Health Services, 2001; 14: 245253.
  • 21
    Sorrells-Jones J, Weaver D. Knowledge workers and knowledge-intense organizations, Part 3. Implications for preparing healthcare professionals. Journal of Nursing Administration, 1999; 29: 1421.
  • 22
    Manville B, Ober J. Beyond empowerment: building a company of citizens. Harvard Business Review, 2003; 81: 4853.
  • 23
    Collis B, Winnips K. Two scenarios for productive learning environments in the workplace. British Journal of Educational Technology, 2002; 33: 133148.
  • 24
    Mills P, Moberg D. Perspectives on the technology of service operations. Academy of Management Review, 1982; 7: 467478.
  • 25
    Malhotra Y. Tools@work: deciphering the knowledge management hype. Journal for Quality and Participation, 1998; 21: 5860.
  • 26
    Rothaermel FT, Sugiyama S. Virtual internet communities and commercial success: individual and community-level theory grounded in the atypical case of TimeZone.com. Journal of Management, 2001; 27: 297312.
  • 27
    Stanoevska-Slabeva K. Toward a community-oriented design of internet platforms. International Journal of Electronic Commerce, 2002; 6: 7195.
  • 28
    Andrews D, Preece J, Turoff M. A conceptual framework for demographic groups resistant to on-line community interaction. International Journal of Electronic Commerce, 2002; 6: 924.
  • 29
    Peris R, Gimeno MA, Pinazo D et al. Online chat rooms: virtual spaces of interaction for socially oriented people. Cyberpsychology & Behavior, 2002; 5: 4351.
  • 30
    Weiser EB. The functions of Internet use and their social and psychological consequences. Cyberpsychology & Behavior, 2001; 4: 723743.
  • 31
    Berendt M, Schaefer B, Heglund MJ, Bardin C. Telehealth for effective disease state management. Home Care Provider, 2001; 6: 6772.
  • 32
    Loader BD, Muncer S, Burrows R, Pleace N, Nettleton S. Medicine on the line? Computer-mediated social support and advice for people with diabetes. International Journal of Social Welfare, 2002; 11: 5365.
  • 33
    de Clercq PA, Hasman A, Wolffenbuttel BH. Design of a consumer health record for supporting the patient-centered management of chronic diseases. Medinfo, 2001; 10 (Pt: 2): 29.
  • 34
    Hejlesen OK, Plougmann S, Ege BM, Larsen OV, Bek T, Cavan D. Using the internet in patient-centred diabetes care for communication, education, and decision support. Medinfo, 2001; 10 (Pt: 2): 28.
  • 35
    Bers MU, Gonzalez-Heydrich J, DeMaso DR. Use of a computer-based application in a pediatric hemodialysis unit: a pilot study. Journal of the American Academy of Child Adolescent Psychiatry, 2003; 42: 493496.
  • 36
    White M, Dorman SM. Receiving social support online: implications for health education. Health Education Research, 2001; 16: 693707.
  • 37
    Butler BS. Membership size, communication activity, and sustainability: a resource-based model of online social structures. Information Systems Research, 2001; 12: 346362.
  • 38
    Hampton KN, Wellman B. Examining community in the digital neighborhood: early results from Canada's wired suburb. Digital Cities, 2000; 1765: 194208.
  • 39
    Bers MU, Gonzalez-Heydrich J, DeMaso DR. Future of technology to augment patient support in hospitals. Studies in Health Technology and Information, 2002; 80: 231244.
  • 40
    Hardey M. ‘The story of my illness’: personal accounts of illness on the internet. Health, 2002; 6: 3146.
  • 41
    Finn J. An exploration of helping processes in an online self-help group focusing on issues of disability. Health & Social Work, 1999; 24: 220231.
  • 42
    Hsiung RC. The best of both worlds: an online self-help group hosted by a mental health professional. Cyberpsychology & Behavior, 2000; 3: 935950.
  • 43
    Wikstrom S, Normann R. Knowledge and Value: A New Perspective on Corporate Transformation. London: Routledge, 1994.
  • 44
    Leonard-Barton D. Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation. Boston, MA: Harvard Business School Press, 1995.
  • 45
    Heaney CA, Israel BA. Social networks and social support. In: GlanzK, LewisFM, RimerBK (eds) Health Behavior and Health Education. San Francisco: Jossey-Bass, 1997: 179205.
  • 46
    Gustafson DH, Hawkins R, Boberg E et al. Impact of a patient-centered, computer-based health information/support system. American Journal of Preventive Medicine, 1999; 16: 19.
  • 47
    Gustafson DH, Hawkins R, Pingree S et al. Effect of computer support on younger women with breast cancer. Journal of General Internal Medicine, 2001; 16: 435445.
  • 48
    Penson RT, Benson RC, Parles K, Chabner BA, Lynch TJ. Virtual connections: internet health care. Oncologist, 2002; 7: 555568.
  • 49
    Eysenbach G, Sa ER, Diepgen TL. Shopping around the internet today and tomorrow: towards the millennium of cybermedicine. British Medical Journal, 1999; 319: 12941298.
  • 50
    Rosal MC, Ebbeling CB, Lofgren I, Ockene JK, Ockene IS, Hebert JR. Facilitating dietary change: the patient-centered counseling model. Journal of the American Dietetic Association, 2001; 101: 332341.
  • 51
    Glick TH, Moore GT. Time to learn: the outlook for renewal of patient-centred education in the digital age. Medical Education, 2001; 35: 505509.
  • 52
    Coyle J, Williams B. Valuing people as individuals: development of an instrument through a survey of person-centredness in secondary care. Journal of Advanced Nursing, 2001; 36: 450459.
  • 53
    Noring S, Dubler NN, Birkhead G, Agins B. A new paradigm for HIV care: ethical and clinical considerations. American Journal of Public Health, 2001; 91: 690694.
  • 54
    Ozbolt JG. Personalized health care and business success: can informatics bring us to the promised land? Journal of the American Medical Informatics Association, 1999; 6: 368373.